At InterviewPackage, we strive to deliver high-quality AI-powered mock interviews and communication skill tools to help users prepare for real-world interviews. As our services are digital and subscription-based, please read the cancellation and refund policy carefully.
❌ 1. Cancellation Policy
- • Users may cancel their monthly subscription at any time from their account dashboard.
- • Once cancelled, your subscription will remain active until the end of the current billing cycle, after which it will not renew.
- • No further charges will be applied after cancellation.
💰 2. Refund Policy
- • We offer a no-refund policy on all payments made, including the ₹99/month subscription fee.
- • As our service provides instant access to digital content and personalized AI-based features, we are unable to offer refunds once the payment is processed.
⚠️ 3. Exceptions
Refunds may be considered under the following exceptional circumstances:
- • You were charged multiple times for the same subscription
- • Your subscription was activated but you were unable to access the platform due to a verified technical issue
If any of the above situations occur, please contact us within 7 days of the transaction with valid proof.
🛠️ 4. How to Request Support
To raise a cancellation or refund query, contact us at:
📧 interviewpackage@gmail.com
Include your:
- • Registered email
- • Payment reference ID
- • Brief explanation of the issue
Our team will respond within 2 business days.
🧾 5. Note
Refund decisions will be made at the sole discretion of InterviewPackage and will be processed (if applicable) back to the original payment method within 7–10 business days.